FAQ
Frequently Asked Questions about bgless.com
💎 Bullish reason
- This tool addresses a proven, in-demand market need.
- This tool is well-suited for online sales channels, with a short monetization path and transparent, measurable results for continuous optimization.
- Our team excels in developing AI algorithm models and is confident in capturing a share of the market.
- We are developing an AI agent to assist with model development, promotion, and operations, improving operational efficiency.
- Our team has experience in operating blockchain projects.
💳 Pricing & Credits
What is the difference between a preview image and a full-resolution image?
- Preview is an image of up to 0.25 megapixels (e.g., 625 x 400).
- High-resolution image supports a resolution of up to 50 megapixels (e.g., 5774 x 8660).
What are credits?
Credits enable you to use bgless.com for full-resolution cutouts in high quality. You can use credits across all our platforms:
- 🌐 bgless.com website
- 🔌 API integration
- 💻 Desktop apps (Windows / Mac / Linux)
- 🎨 Photoshop Extension
Credit Usage:
- 1 image = 1 credit for full-resolution background removal
- Preview images are free on bgless.com
- ¼ credit for previews via apps and API
Credit Types:
- Subscription credits: Monthly budget with rollover (while subscribed)
- Pay-as-you-go credits: Never expire, perfect for occasional use
What's the difference between subscription and Pay-as-you-go credits?
Feature | Pay-as-you-go | Subscription |
---|---|---|
Best for | One-time or unpredictable needs | Frequent or high-volume usage |
Expiration | ❌ Never expire | ✅ Valid while subscribed |
Cost | Higher per image | 💰 Lower per image |
Rollover | N/A | ✅ Unused credits roll over |
Can I cancel my subscription at any time?
✅ Yes! You can cancel your subscription anytime in your account profile.
Important: Subscription credits are only valid while your subscription is active. If you cancel, you can use any remaining credits until the end of your current billing period.
Example: Subscribe on February 1st → Cancel on February 2nd → Use credits until March 1st
For maximum flexibility, consider Pay-as-you-go credits — they never expire.
Do you offer free credits for new users?
🎁 Yes! Upon registration, you'll receive 3 free pay-as-you-go credits to get started. This allows you to experience our features before committing to a paid subscription.
What happens if I run out of credits?
If you use up all your credits, you won't be able to remove more backgrounds until your next billing cycle (except for preview images on bgless.com, which are always free).
Get more credits immediately:
- 🔄 Upgrade your plan to a higher tier with more credits
- 💳 Purchase Pay-as-you-go credits that don't expire
🖼️ Image Processing
What image formats are supported?
We support all major image formats:
- JPEG (.jpg, .jpeg)
- PNG (.png)
- WebP (.webp)
- HEIC (.heic) - Apple format
- BMP (.bmp)
- TIFF (.tiff, .tif)
What is the maximum image size?
Size limits:
- 📏 12 megapixels (e.g., 4000×3000 pixels)
- 📁 25 MB file size
Whichever limit is reached first applies.
How accurate is the background removal?
Our AI technology provides highly accurate results for most images, especially those with clear subjects and good contrast.
Accuracy factors:
- ✨ Image quality and resolution
- 🎯 Contrast between subject and background
- 🔍 Edge complexity of the subject
- 💡 Lighting conditions
🔧 API & Integration
Can I use the API for commercial purposes?
✅ Yes! Our API can be used for commercial purposes. Please review our terms of service for specific usage guidelines and restrictions.
Is there a bulk processing option?
Multiple processing options available:
- 🔌 API - Automated bulk processing
- 💻 Desktop applications - Batch processing
- 🌐 Web interface - Manual bulk uploads
🆘 Support
How do I get support?
Need help? We're here for you:
- 📖 Check this FAQ section
- 🏠 Visit our help center
- 📝 Contact our support team through the contact form
- 📧 Email us directly for technical issues
Note: Support is currently available in English only.
Still have questions? Don't hesitate to reach out to our support team!